top of page

Privacy Policy

Introduction

At Fernandes Farm ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when interacting with our website, placing an order, or visiting our physical store.

​

By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect and store the following types of personal information:

  • Personal Identification Information: When you place an order or contact us, we may collect your name, email address, phone number, and shipping address.

  • Transaction Information: This includes details of your purchases, payment methods, and order history.

  • Usage Data: Information about how you interact with our website, including your browsing behavior, the pages you visit, and the items you view. This helps us understand consumer trends and improve our services.

How We Use Your Information

The information we collect is used to provide, improve, and personalize our services, including:​

  • Order Fulfillment: To process your orders and provide delivery services.

  • Consumer Trends: To track consumer preferences and purchasing behaviors, helping us offer relevant products and improve our inventory.

  • Communication: To send you important information about your orders, including order confirmations, delivery updates, and promotions (if you have opted-in to receive them).

  • Customer Support: To respond to your inquiries, concerns, or feedback.

​

We do not sell or share your personal information with third parties for marketing purposes.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no data transmission or storage method is 100% secure. As such, we cannot guarantee absolute security but are committed to safeguarding your information.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site, enabling us to enhance site functionality and track consumer trends. You can control cookie preferences through your web browser settings.

Sharing Your Information

We do not share your personal information with third parties except in the following cases:​

  • Service Providers: We may share your information with trusted service providers (such as delivery companies) who assist in fulfilling your orders. These third parties are contractually obligated to protect your data.

  • Legal Requirements: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

Your Choices and Rights

  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by clicking the "unsubscribe" link at the bottom of any marketing email or contacting us directly.

  • Access and Updates: You can request access to the personal information we hold about you, or request corrections to that information. Please contact us at fernandesfarm64@gmail.com to make any updates or requests.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.​

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date at the bottom. By continuing to use our website or services after any changes to this policy, you agree to the updated terms.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

Last Updated: January 23, 2025

bottom of page